Terms & Conditions
Acceptance of the Terms
By accessing or using the Wiz Casino platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using the site.
Eligibility Requirements
You must be of legal age in your jurisdiction to create an account and gamble on our platform. Users from restricted countries are also prohibited from accessing our services.
Minimum Age Requirements
All players must be at least 18 years old at the time of registration. We reserve the right to request proof of age at any time.
Geographic Restrictions
Wiz Casino accepts players from various countries but does not permit access from jurisdictions where online gambling is prohibited. You are responsible for ensuring that gambling is legal in your country of residence.
Account Registration Rules
To start playing, you must register for an account by providing accurate personal information. You may only hold one account at a time.
One-Account-Per-User Policies
You are allowed only one account per individual. Duplicate accounts can be closed, and associated winnings may be forfeited.
Identity Verification and KYC
In accordance with Know Your Customer (KYC) regulations, you may be required to verify your identity before making withdrawals. This process includes providing identification and proof of address.
Account Accuracy Obligations
You must ensure that all information provided during registration is accurate and up to date. Failure to do so can lead to account suspension.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect any unauthorized access to your account.
Restricted Behavior and Prohibited Activities
Any form of cheating, fraud, or abuse of bonuses is strictly prohibited. Engaging in such activities can lead to account suspension or termination.
Multi-Accounting and Fraud Prevention
Creating multiple accounts or engaging in fraudulent activities will result in immediate account closures and forfeiture of winnings.
Bonus and Promotion Rules
Bonuses and promotions are subject to specific terms, including wagering requirements and expiration dates. You are responsible for understanding these terms prior to participating.
Wagering and Gameplay Conditions
Wagering requirements for bonuses must be met within specified time frames. Contributions to wagering requirements may vary by game, and you are responsible for following these guidelines.
Bonus Abuse Prevention
Any attempts to exploit bonuses or manipulate promotional offers will lead to the revocation of bonuses and potential account closure.
Deposits and Withdrawals
Deposits must be made through approved payment methods. Withdrawals will typically be processed using the same method as your deposit.
Verification Before Withdrawals
You may need to verify your account before processing withdrawals. This includes submitting necessary documentation as outlined in our KYC policies.
Processing and Review Procedures
Withdrawal requests are subject to internal review and may take up to 48 hours for approval, depending on workload and the completeness of submitted documents.
Responsible Gambling Expectations
We are committed to promoting responsible gambling. Players are encouraged to gamble within their means and can set limits on their accounts.
Self-Exclusion and Account Restrictions
Players who feel they may have a gambling problem can request self-exclusion from the platform. This can be done through account settings or by contacting support.
Game Fairness and RNG Systems
All games use Random Number Generator (RNG) technology, which is independently audited for fairness. Players can be confident in the integrity of the games offered.
Technical Interruptions or Voided Gameplay
We are not responsible for any technical issues that may interrupt gameplay. If a game is disrupted, players are encouraged to contact support for assistance.
Suspension or Closure of Accounts
Accounts may be suspended or closed due to violations of these Terms & Conditions, or if we suspect fraudulent activity. Players will be informed of any such actions.
Intellectual Property and Platform Ownership
All content on the Wiz Casino website, including graphics, logos, and software, is owned by us or our licensors. Unauthorized use of our content is strictly prohibited.
Limitation of Liability
Wiz Casino is not liable for any losses incurred as a result of your use of the platform. This includes loss of profits, data, or any direct or indirect damages.
Modification of Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on our website, and continued use of the platform constitutes acceptance of those changes.
Contact or Support Guidance
If you have any questions or require assistance, please contact our support team. Our customer service is available 24/7 to address your inquiries.
Applicable Licensing or Regulatory Oversight
Wiz Casino operates under a Curaçao eGaming license. Customers are advised that the protections available from regulators in their jurisdiction may not apply.
